We'll assist you through the claim process.
This guide will ask you a concern and based upon your answer reveal you another question or outcome.
Before you begin, employment examine if you're eligible for JobSeeker Payment.
2: Do you have a JobSeeker Payment claim in development?
3: You can track your claim for JobSeeker Payment
You might need to provide supporting documents to advance your claim.
We'll let you know the outcome of your claim. We'll send a message to your myGov Inbox.
If you do not get electronic letters, we'll send you a letter in the mail.
If you believe we have actually slipped up you can ask us to review our decision.
We can help if you remain in financial challenge or require unique support while we process your claim.
4: Are you declaring JobSeeker Payment on your own?
5: Do you have a Nominee plan in location?
To declare on somebody else's behalf you should be authorised.
The person you're claiming for must choose you to be their Centrelink Correspondence Nominee.
6: Adding a Candidate plan
You require to have a plan in location to declare on somebody else's behalf.
The person you're declaring for will require to start the procedure. Check out how to add a Nominee arrangement utilizing your online account.
7: Do you desire to declare online?
The most convenient method is to claim online.
8: You can declare over the phone
If you can't claim online, call us on the Centrelink Employment Services line.
You do not require to go to a service centre to make a claim. If you're feeling unhealthy, or require to isolate yourself in the house, please don't visit our service centres.
9: Do you have a myGov account?
10: Do you have a Centrelink Customer Reference Number (CRN)?
11: Create a myGov account and link Centrelink to claim
To declare a payment you need a myGov account connected to Centrelink. If you do not have a myGov account, it's easy to produce one.
To connect Centrelink you'll require your Centrelink Customer Reference Number (CRN).
Go to myGov
12: Link Centrelink with your CRN and make your claim
To declare a payment you need Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.
Follow these steps to connect to Centrelink and make a claim.
1. In myGov, choose View and link services.
2. Under Link a service discover Centrelink and choose Link.
3. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
4. Select Centrelink from your linked services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers choose Start.
7. Select Apply for JobSeeker Payment then follow the triggers to finish your claim.
13: Create a myGov account and show who you are to link to Centrelink
To declare a payment you require a Centrelink online account linked to myGov. If you do not have a myGov account, it's easy to create one.
Follow these actions.
1. Go to myGov and choose Create an account.
2. Read the Terms of usage. If you consent to the terms, choose I concur.
3. Enter your email address, then confirm this address using a code we email to you. Your myGov account must utilize a distinct e-mail address. You can't utilize the very same e-mail for another myGov account.
4. Enter your mobile number, if you have one. If you get in a number you'll get a code sent out to it each time you check in to your myGov account.
5. Create a password and 3 secret questions and go into answers.
6. You've created your myGov account, choose Continue to myGov.
After you prove who you are through myGov by going into some details about you, you'll get a CRN. We'll inspect if you already have a CRN or create one and link Centrelink to your myGov account.
14: Prove who you are to link Centrelink
1. In myGov, choose Continue from the Government assistance for Coronavirus alert.
2. Select I need a CRN.
3. Follow the prompts to enter your identity details.
4. Enter information from your Medicare card.
5. Enter some individual details and we'll examine them against our records.
6. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account.
7. You'll need identity details from among these documents: - current Australian passport
- Australian birth certificate
- Australian citizenship certificate
- Australian visa.
You'll likewise need identity information from among these documents:
- Australian chauffeur licence - ImmiCard provided by the Department of Home Affairs
- Australian Citizenship by Descent Certificate.
You can now start your claim for a payment. Before you can submit your claim, you'll need to check out a service centre to complete our identity requirements. You'll require to offer us an appropriate photo identity file along with any other documents we might request.
If you can't show who you are online to get a CRN, call us on the Centrelink Employment Services Line.
15: How to claim after you develop your myGov account and link to Centrelink
16: Is your myGov account connected to Centrelink?
You require to link your myGov account to Centrelink to make your claim.
17: Do you have a Centrelink Customer Reference Number (CRN)?
If you don't have one or can't remember your Centrelink Customer Reference Number (CRN), select No.
18: Check in to myGov and prove who you are to link Centrelink
To declare a payment online, you'll need to do both the following:
- link your Centrelink online account to myGov - show your identity to Centrelink.
You can do both of these with a strong Digital Identity.
myGovID is presently the only Digital Identity provider that supplies the strong level Digital Identity required for Centrelink.
Download and utilize the myGovID app to get a strong level Digital Identity. You'll need to enter your individual information, information from your identity files and verify your picture.
Find out how to establish the myGovID app on the myGovID website.
Once you have a strong level Digital Identity, follow these actions to link Centrelink and show your identity.
1. Check in to myGov.
- Select View and link services, then select Centrelink.
- Give your grant share your details with Centrelink.
- Select No to Do you have or know your CRN?
- Select Begin in the Digital Identity (Recommended) box.
- Connect your Digital Identity to myGov.
- Enter other information about you.
If you can't prove your identity online, call us on the Centrelink Employment Services line.
19: How to declare after linking Centrelink to your myGov
Once your Centrelink online account is connected to myGov, you can apply online.
1. Sign in to myGov. - Select Make a claim or view declare status, then Make a claim.
- Under Job Seekers select Get going.
- Select Apply for JobSeeker Payment then follow the prompts to finish your claim.
20: Sign in to myGov and employment make a claim in Centrelink
If your Centrelink online account is linked to myGov, you can use online.
To do this:
1. Sign in to myGov. - Select Make a claim or view claim status, then Make a claim.
- Under Job Seekers select Begin.
- Select Look For JobSeeker Payment and follow the triggers to complete your claim.
We'll tell you if you need to do anything else to complete your claim. We may ask you submit supporting documents to submit your claim.
You can complete these steps up to 13 weeks before your situations change. You can then submit your claim 14 days before your situations alter. We'll call you to remind you to do this.
21: Check in to myGov and link to Centrelink with your CRN to claim
To claim a payment you require a Centrelink online account connected to myGov. When you have a CRN we can develop a Centrelink online represent you and link it to your myGov.
Follow these steps:
1. Check in to myGov. - Select View and link services, then select Centrelink.
- Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
- Select Centrelink from your linked services.
- Select Make a claim or view declare status, then Make a claim.
- Under Job Seekers choose Get started.
- Select Obtain JobSeeker Payment and follow the triggers to complete your claim.
We'll inform you if you need to do anything else to finish your claim. We may ask you for supporting files to send your claim.
22: After you declare by phone
We'll call you if we need more details.
We'll send you a letter to let you understand your claim outcome. If your claim is successful, we'll let you know:
- when you'll get your first payment
- just how much you'll get.
23: After you declare online
After you send your claim online, you'll get a receipt telling you:
- the ID variety of your claim - the date we estimate your claim will be total.
If your Centrelink online account is connected to myGov, check in now to track your .
Sign in to myGov
You can likewise use the Express Plus Centrelink mobile app.
If you do not concur with our decision call us on the Centrelink Employment Services line. If you still don't concur, you can ask us to examine our decision.
To do your organization with us, develop a myGov account and link it to Centrelink.
You require to show your identity before you claim a payment or service.
When you claim a payment or service, we'll ask you for some documents to support your claim.
If you or your partner quit working, or modification from full time to casual work we'll require an Employment Separation Certificate from you in some situations.
You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to talk to us, update your details and get payments for you.